Shipping policy

This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Order Processing

Orders are processed after payment has been successfully confirmed.

We normally prepare orders within 1–3 business days, unless otherwise stated on the product page or communicated to you.

Orders placed during weekends, holidays, or periods of high order volume may require additional processing time.

2. Delivery

We ship orders to available locations within the Philippines through our selected courier and logistics partners.

Delivery times may vary depending on the destination and courier. Estimated delivery times will be provided during checkout or communicated with your order.

Delivery estimates are not guaranteed and may be affected by:

Weather conditions
Holidays
Courier delays
Remote-area delivery
Incorrect or incomplete delivery information
Other circumstances beyond our control

3. Shipping Fees

Shipping fees are calculated and displayed during checkout, when applicable.

Shipping costs may vary depending on:

Delivery location
Package size and weight
Selected delivery service
Number of items ordered

Any applicable shipping charges will be shown before you complete your purchase.

4. Delivery Information

Customers are responsible for providing accurate delivery information, including:

Full name
Complete delivery address
Contact number

We are not responsible for delivery delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

5. Tracking

When tracking is available, we may provide a tracking number or delivery information after your order has been handed over to the courier.

Customers may use the provided tracking information to monitor their shipment.

6. Delayed or Lost Packages

If your order is delayed, please contact us so we can coordinate with the courier and check the status of your shipment.

For packages confirmed as lost or otherwise affected by courier issues, we will coordinate with the courier and determine the appropriate resolution based on the circumstances and applicable policies.

7. Damaged Packages

If your package arrives visibly damaged, please take photos or videos of the package and product before discarding any packaging materials.

Please refer to our Return and Refund Policy for information regarding damaged or defective products.

8. Contact Us

For shipping-related questions or concerns, please contact us:

shop.adopisoft.com
Operated by: Flarego Technologies Corp.
Email: support@flarego.ph
Contact Number: 09104935677

We will do our best to assist you and ensure your order reaches you safely.